Local Tech Pros Boston

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Professional Technology Repair, IT Support and Managed IT Services in Massachusetts

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Local Tech Pros Boston provides professional electronics repair, computer repair, mobile IT support, network installation, cybersecurity assistance and managed IT services throughout Greater Boston and surrounding Massachusetts communities.

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We help homeowners, remote workers, property managers, restaurants, professional offices and small businesses solve technology problems without the confusion, unnecessary delays or impersonal experience often associated with large repair chains.

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Our services are available by appointment through mobile on-site visits, scheduled pickup and drop-off, remote support and customer drop-off arrangements. Whether you need a cracked phone screen replaced, a business network installed, malware removed from a computer or ongoing IT support for your organization, Local Tech Pros Boston provides practical solutions based on your actual needs.

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Text TECH to 617-308-9878 to request service, schedule a consultation or receive a project estimate.

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Complete Electronics Repair Services

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Local Tech Pros Boston repairs and troubleshoots many common consumer electronics, computers and connected devices.

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Our electronics repair services include:

Smartphone and Mobile Device Repair

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We service many Apple iPhone, Samsung Galaxy, Google Pixel and other smartphone models. Available repairs may include:

• Cracked screen and display replacement

• Back-glass repair

• Battery replacement

• Charging-port repair

• Camera and microphone troubleshooting

• Speaker and audio repair

• Water-damage diagnostics

• Power and startup problems

• Software troubleshooting

• Data-transfer assistance

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Tablet and Apple Watch Repair

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We diagnose and repair many tablet and smartwatch problems, including broken displays, weak batteries, charging issues, software problems and damaged components.

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Laptop and Desktop Computer Repair

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Our computer repair services support Windows PCs, Apple Mac computers, custom-built computers, laptops and desktop workstations.

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Services include:

• Computer diagnostics

• Slow computer repair and optimization

• Laptop screen replacement

• Battery replacement

• Keyboard and trackpad replacement

• Charging-port and power repair

• Hard-drive and solid-state-drive upgrades

• Memory upgrades

• Operating-system installation

• Computer setup and migration

• Overheating and cooling-system repair

• Hardware troubleshooting

• Blue-screen and startup repair

• Printer and peripheral setup

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Game Console and Controller Repair

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We provide diagnostics and repair services for many Xbox, PlayStation, Nintendo and gaming accessories.

Common services include:

• HDMI-port repair

• No-display troubleshooting

• Power problems

• Overheating

• Storage upgrades

• Controller button and joystick repair

• Connectivity problems

• Internal cleaning and maintenance

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Additional Electronics Services

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Depending on the equipment and availability of replacement parts, we may also assist with televisions, stereo equipment, cameras, small electronic devices and specialty technology.

Every device is evaluated individually. Parts availability, previous repair attempts and the condition of the equipment may affect whether a repair is practical or cost-effective.

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Virus Removal, Data Recovery and Computer Security

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A slow, unstable or compromised computer can interrupt work, expose personal information and create unnecessary stress.

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Local Tech Pros Boston provides:

• Virus and malware removal

• Suspicious pop-up removal

• Browser cleanup

• Computer security assessments

• Account-security assistance

• Password and multifactor-authentication setup

• Software updates and system hardening

• Data backup configuration

• Cloud-storage setup

• File-transfer and migration services

• Deleted-file and damaged-drive recovery attempts

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Data-recovery pricing depends on the type of device, drive condition, damage level and recovery method required. Recovery results cannot be guaranteed until the storage device has been properly evaluated.

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Home and Small-Business IT Support

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We provide responsive IT support for individuals, families, remote employees, restaurants, property managers and small businesses throughout the Boston area.

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Our IT support services include:

• Remote technical support

• On-site computer support

• New-computer setup

• Email and account configuration

• Microsoft 365 setup and administration

• User onboarding and offboarding

• Printer and scanner installation

• Software installation

• Device troubleshooting

• Technology consultations

• Business workstation setup

• Cloud-service configuration

• Backup planning

• Technology inventory assistance

• Vendor coordination

• Preventive maintenance

• Emergency troubleshooting when availability permits

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Our goal is not simply to fix one immediate problem. We help customers understand the cause of the issue, reduce repeated problems and make better technology decisions moving forward.

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Managed IT Services for Massachusetts Small Businesses

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Local Tech Pros Boston offers flexible managed IT services for small businesses that need dependable technology support without hiring a full-time internal IT department.

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Managed IT services may include:

• Help-desk and remote support

• Device monitoring

• Computer maintenance

• Microsoft 365 administration

• User-account management

• Software updates

• Backup monitoring

• Antivirus and endpoint-security management

• Cybersecurity guidance

• Network troubleshooting

• Vendor management

• Employee onboarding and offboarding

• Technology planning

• Documentation and asset tracking

• Scheduled on-site support

• Priority-response options

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Managed IT plans are customized according to the number of users, devices, locations, support hours, security requirements and complexity of the business environment.

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We work to help businesses reduce downtime, improve productivity, strengthen cybersecurity and create more predictable technology costs.

Cybersecurity Services

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Cybersecurity is important for businesses of every size. Small businesses are frequently affected by phishing, stolen passwords, outdated software, unsecured wireless networks and inadequate backup systems.

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Our cybersecurity services may include:

• Technology and cybersecurity assessments

• Multifactor-authentication deployment

• Email-security configuration

• Password-policy assistance

• Endpoint-security setup

• Antivirus and malware-protection management

• Business backup planning

• Microsoft 365 security configuration

• Employee cybersecurity awareness guidance

• Wireless-network security

• Account-access reviews

• Basic incident-response assistance

• Security-policy recommendations

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No provider can guarantee that a business will never experience a cyberattack or data loss. Our objective is to identify avoidable risks, strengthen your security controls and help your organization prepare for potential technology incidents.

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Wi-Fi, Network Installation and Structured Cabling

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Local Tech Pros Boston installs and troubleshoots residential and small-business networks.

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Our networking services include:

• Wi-Fi troubleshooting

• Slow-internet diagnostics

• Wireless coverage assessments

• Router installation

• Mesh Wi-Fi installation

• Whole-home Wi-Fi improvement

• Business wireless-network setup

• Ethernet cable installation

• Network-jack installation

• Cable termination and testing

• Network-rack installation

• Switch and access-point installation

• Ubiquiti and UniFi network setup

• Guest-network configuration

• Device connectivity troubleshooting

• Network organization and labeling

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Network pricing depends on building layout, cable routes, wall construction, equipment selection, access requirements and the number of network drops or wireless access points required.

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Security Camera Installation

We install security-camera systems for homes, offices, restaurants, retail locations, apartment properties and other small-business environments.

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Security-camera services may include:

• Property and coverage assessment

• Camera-location planning

• Wired and wireless camera installation

• Network video recorder installation

• Camera cable installation

• Remote viewing configuration

• Mobile-app setup

• User training

• Camera-system troubleshooting

• Existing-system upgrades

• Network and storage configuration

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Camera equipment, recording capacity, cable routes, building access and installation complexity all affect project pricing. A site assessment may be required before a final estimate can be provided.

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Custom Computers and Technology Upgrades

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Local Tech Pros Boston can help customers plan, assemble and configure custom computers for business use, gaming, content creation and general performance upgrades.

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Available services include:

• Custom computer consultation

• Parts-selection assistance

• PC assembly

• Operating-system installation

• Driver and software setup

• Storage upgrades

• Memory upgrades

• Graphics-card installation

• Cooling improvements

• Cable management

• Performance testing

• Data migration from an existing computer

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Hardware and software costs are separate from assembly, configuration and installation labor unless specifically included in a written estimate.

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Typical Service Price Ranges

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The following ranges are general estimates. Final pricing depends on the device, replacement parts, service location, damage level, project scope and required labor.

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Diagnostics and Service Deposits

• Standard diagnostic or appointment deposit: $50

• The deposit is generally applied toward the approved service

• Larger projects may require the $50 deposit plus 50% of the estimated project cost before work begins

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Phone and Tablet Repair

• Battery replacement: $89–$199+

• Screen replacement: $99–$399+

• Charging-port or component repair: $129–$349+

• Water-damage diagnostics and cleaning: $99–$249+

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Computer Repair

• Computer diagnostics: Starting at $50

• Virus and malware removal: $99–$249+

• Computer tune-up and optimization: $99–$199+

• Laptop screen replacement: $149–$399+

• Hardware upgrades and installations: $99–$299+ plus parts

• Operating-system installation or computer setup: $129–$249+

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Data Recovery

• Basic logical data recovery: $149–$399+

• Advanced recovery projects: $400–$1,500+

• Severely damaged drives may require an outside laboratory and separate pricing

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Game Console Repair

• HDMI-port and no-display repair: $149–$349+

• Power, overheating and internal repair: $129–$399+

• Controller repair: $69–$149+

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Remote and On-Site IT Support

• Remote technical support: $75–$150+

• Residential on-site support: $125–$225+

• Business IT support: $150–$250+

• Extended projects are quoted according to scope

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Networking and Wi-Fi

• Router or mesh-system setup: $175–$500+

• Wi-Fi troubleshooting and optimization: $150–$350+

• Network cabling and installation: $250–$2,500+

• Larger business-network projects require a customized estimate

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Security Camera Installation

• Small residential camera installation: $750–$2,500+

• Multi-camera residential or business systems: $1,500–$5,000+

• Larger commercial projects are priced after a site assessment

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Managed IT Services

• Managed IT support: Approximately $125–$250+ per user, per month

• Project-based and limited-support packages may also be available

• Final pricing depends on users, devices, locations, cybersecurity needs and service requirements

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Pickup and Drop-Off

A $20 + pickup and drop-off service fee may apply to locations outside Boston. Longer-distance travel, parking, tolls and special-access requirements may result in additional charges disclosed before the appointment.

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All price ranges are subject to change. Replacement parts, equipment, licensing, subscriptions, taxes and specialty materials may be billed separately. Customers receive an estimate before approved work begins.

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Areas We Serve

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Local Tech Pros Boston is based in the Boston, Massachusetts area and provides mobile, on-site, pickup, drop-off and remote technology services throughout Greater Boston and surrounding communities.

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Common service areas include:

Boston, Cambridge, Somerville, Brookline, Quincy, Newton, Medford, Malden, Everett, Chelsea, Revere, Winthrop, Watertown, Waltham, Arlington, Belmont, Dedham, Milton, Braintree, Needham and nearby Massachusetts communities.

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Remote IT support may be available throughout Massachusetts. Larger networking, cabling, security-camera and business IT projects may also be available outside the immediate Greater Boston area by appointment.

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Service availability, travel fees and scheduling depend on location and project requirements.

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Why Choose Local Tech Pros Boston?

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Mobile and Convenient Service

We offer flexible service options, including on-site appointments, remote support, pickup and drop-off and scheduled customer drop-off arrangements.

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Support for Homes and Businesses

We work with individual customers, families, remote workers, restaurants, landlords, property managers, professional offices and growing small businesses.

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Clear Estimates

Customers receive an explanation of the recommended service and estimated pricing before work is authorized.

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Broad Technical Capabilities

Instead of focusing on only one type of device, we support electronics repair, computers, networks, security cameras, cloud services, cybersecurity and business technology.

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Local Massachusetts Service

We understand the needs of customers and small businesses throughout Boston and the surrounding Massachusetts communities.

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Practical Recommendations

We do not recommend unnecessary repairs or equipment. When replacement is more practical than repair, we explain the available options so the customer can make an informed decision.

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How Our Service Process Works

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1. Contact Us

Text TECH to 617-308-9878 and provide a brief description of the device, technology problem or project.

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2. Initial Review

We review the information provided and may request photographs, model numbers, error messages or additional project details.

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3. Appointment or Estimate

We arrange remote support, an on-site appointment, pickup, drop-off or a project assessment. A deposit may be required to reserve the appointment or begin diagnostics.

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4. Diagnosis and Approval

After evaluating the problem, we explain the recommended solution and provide estimated pricing. Additional work is not performed without customer authorization.

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5. Repair, Installation or Support

Approved services are completed using appropriate tools, procedures and available replacement parts.

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6. Testing and Completion

Devices and systems are tested when possible before the service is considered complete. Customers receive relevant operating instructions, recommendations or follow-up information.

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Request Technology Service Today

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From cracked phone screens and slow computers to business networks, managed IT services, cybersecurity and security-camera installations, Local Tech Pros Boston provides professional technology support designed around the needs of Massachusetts homes and small businesses.

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Text TECH to (617)-308-9878

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Tell us what device you have, what problem you are experiencing and your Massachusetts service location. We will review your request and help determine the appropriate next step.

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Local Tech Pros Boston

Electronics Repair | Computer Repair | Phone Repair | Managed IT Services | Small-Business IT Support | Cybersecurity | Wi-Fi Installation | Network Cabling | Security Camera Installation | Data Recovery | Remote Technical Support